Premium Video

[blehnhard]

I just purchased the Brian Gay Video. Plays fine, but no sound. Using Windows Media Player. Other items played here have no sound issues.

While sometimes "Silence is Golden, this is not one of them - would like to hear Brian and Lynn.

thanks - Bruce

[bambam]

I just purchased the Brian Gay Video. Plays fine, but no sound. Using Windows Media Player. Other items played here have no sound issues.

While sometimes "Silence is Golden, this is not one of them - would like to hear Brian and Lynn.

thanks - Bruce

Bruce, are you getting the full video or does it cut off?

[bambam]

I just purchased the Brian Gay Video. Plays fine, but no sound. Using Windows Media Player. Other items played here have no sound issues.

While sometimes "Silence is Golden, this is not one of them - would like to hear Brian and Lynn.

thanks - Bruce

I've given you access to the Brian Gay premium video from our old site; please follow the link I posted for KOC and let me know if you have the same problem(s) with that video.

[blehnhard]

Picture is much sharper on this download, but still no sound - running Window Vista (Home Premium)

I can queue up another video and have sound but not on the BG video

[bambam]

Picture is much sharper on this download, but still no sound - running Window Vista (Home Premium)

I can queue up another video and have sound but not on the BG video

Interesting that the picture quality is different; it's the exact same file. We'll figure out the sound issue via PM or email then post the resolution here in case others are experiencing the same thing.

[blehnhard]

Let me know what you need me to do.

Thanks - Bruce

[bambam]

Let me know what you need me to do.

Thanks - Bruce

If anybody else has this issue, the problem appears to be something with his windows media player configuration and not the video. Bruce was able to play the videos using this free media player:

http://www.videolan.org/vlc/

Or, if you'd rather not install any software, you can download the portable version here:

http://portableapps.com/apps/music_video/vlc_portable